Festival Details

What date is the festival?

The festival runs from Friday 30 September until Monday 3 October 2016.

What time do the gates & ticket booth open?

GATE OPENING TIMES

Amphitheatre 
Friday 30 September 12:00noon – 10:15pm
Saturday 1 October 12:00noon – 10:15pm
Sunday 2 October 12:00noon – 10.15pm
Monday 3 October 12:00noon – 9:00pm

 

TICKET BOOTH (Box Office) HOURS

Amphitheatre 
Friday 30 September 11:00am – 9:00pm
Saturday 1 October 11:00am – 9:00pm
Sunday 2 October 11:00am – 9.00pm
Monday 3 October 11:00am – 7:00pm

When will the artists be announced?

2016 Artists have been released into the wild!  Find their band profiles HERE and their performance days HERE.

Follow us on Facebook and Instagram for artist announcements

When will the artist playing schedule be released?

The full program of artist playing times will be available in August.  Until then you can find Artist Performance Days HERE

A festival pocket program will be available at Sunshine Coast Visitor Information Centres, Sunshine Coast Council Customer Service Centres, selected hotels and businesses and on entry to the music festival.

Getting Involved

I'd love to be involved! Can I volunteer at the festival?

Applications have closed for 2016.

Can I have a Market Stall at the festival?

There are no Market Stalls at this years festival.  You can join our Vendors Mailing List to register your interest for 2017.

Applications for vendors will open in May each year via our website.

Can I have a Food Stall at the festival?

The Caloundra Music Festival will have a number of Food Stalls within the ticketed area.

Applications for 2016 have now closed. You can join our Vendors Mailing List to register your interest for 2017

Applications for vendors will open in May each year via our website.

I'm in a wicked band! Can we get a gig at CMF?

Artist applications are now closed.  Artist Applications are usually open in February each year.

Buying Tickets

When do tickets go on sale?

Early Bird Tickets are on sale now via our website.

How much are tickets?

Ticket prices are available on the Ticket Types & Prices page.

How do I register on the ticketing page?

You do not need to register to purchase tickets … Yippee! No passwords to remember :)

But I don't have a credit card, what can I do?

If you don’t have a credit card you have a few options…

  • Buy your tickets with cash at the festival gate – unless sold out
  • Get a friend to purchase your tickets on their credit/debit card
  • Visit Council’s Customer Service centres and make payment in person

Can I buy a ticket to just Friday? (or just Saturday? Sunday?)

Yes you can. Single day tickets will be available after the first artist announcement.

Click here to visit the ticketing page.

I can't make Friday, can I purchase just a Saturday/Sunday ticket?

For all available ticket options visit the Ticket Types & Prices page.

Can I purchase a ticket for all four days?

Yes this is called a Season ticket.

A ticket for Friday, Saturday and Sunday is called a Weekend ticket.

I am 17 but will be turning 18 during the festival, what ticket do I purchase?

If you are purchasing a SEASON ticket and will be turning 18 during the four days of CMF, then you will need to purchase an ADULT ticket.

On the Friday you will receive a Youth wristband, then on your birthday – Saturday/Sunday/Monday, go back to the Box Office at the front entry and present your ticket again and photo ID and they will remove your Youth Band and replace it with an Adult Band for the remaining days of the festival.

Will tickets sell out?

Last year most ticket types sold out before the event!
Get in early to avoid disappointment and save yourself some cash!

Do you offer Laybys/Payment Plans for tickets?

Yes we do, however this option is now closed for 2016.

Ticket Concessions & Discounts

Do local residents get a discount?

Kings Beach residents who live in the specific event zone are offered a local resident price. Eligible residents are contacted directly.

Do Students get a discount?

There is no “Student Discount”. We offer a discounted ticket for Youth aged 13-17 years. We aim to keep our festival ticket prices as low as possible and provide discounts through the Super Early bird and Early Bird releases.

We encourage students to join our Volunteer Team – to find out more visit our Volunteer program page.

Do Pensioner Card Holders get a discount?

Yes, if you are the holder of a current ‘Pension Concession Card’ you may purchase a Pension Concession ticket.

Please remember to bring your Pension Concession Card to the festival to redeem your ticket otherwise you will have to pay to upgrade to a full priced ticket.

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I have a companion card, how do I access carer tickets?

Please email us at info@caloundramusicfestival.com in advance so we can assist you with all of your companion cards needs.

For all the details on Caloundra Music Festivals Companion Card Program please click here.

For more information on obtaining a Queensland Companion Card, please click here.

Using your Ticket

Are tickets individually named?

Yes they are!

To gain entry your ticket MUST be named and the name must match your Photo ID.

If you have not yet named your ticket or you need to change the name on your ticket, you need to:

– find the email you received upon purchasing your tickets (it will have come from ‘IWT’)

– click the ‘to change/view your order click here’ URL link

– this will take you to a screen where you can change the name/s and print your tickets.

If you have trouble, email us help@iwannaticket.com.au

I can't find my ticket email?

Please click here to have your Ticket resent!

How do I change the name on my ticket?

To change the name on your ticket, you need to:

– find the email you received upon purchasing your tickets (it will have come from ‘IWT’)

– click the ‘to change/view your order click here’ URL link

– this will take you to a screen where you can change the name/s and print your tickets.

If you have trouble, email us help@iwannaticket.com.au

How do I download my E-tickets?

Tickets will be automatically emailed to the email address you have provided.  Keep this email in a safe place. Before you think about printing, try think of the environment first.  If you have a smart phone there is no need to print your tickets, you can show them on your phone to gain entry.  If all else fails, please email help@iwannaticket.com.au

How do I print my E-ticket/s in hard copy?

Before you think about printing, try think of the environment first. If you have a smart phone there is no need to print your tickets, you can show them on your phone to gain entry.
However, if you need to print your tickets, use a good quality printer to ensure that the barcode prints properly. Black and white or colour is acceptable.

How do I use my E-ticket to gain entry to the event?

On the day of the event simply take your e-ticket/s with you as you would for any event ticket. Please present your e-ticket for scanning on arrival at the entry gate.

Each person who has a ticket to the festival is required to have their own ticket when attending the event.
Identification must be carried by all ticket holders with their name matching the name on the ticket.

If you are a pension card-holder, child or youth ticket you will be asked to provide appropriate ID.
Do not give copies of your e-ticket to others. Entry will be denied if a duplicate ticket is presented for scanning at entry.
Treat an e-ticket like cash.

I have purchased a ticket but now want to UPGRADE to a Kings Club ticket how do I do this?

To upgrade or change your ticket type please contact help@iwannaticket.com.au

I need to change the TYPE of ticket I have purchased how do I do this?

To upgrade or change your ticket type please contact help@iwannaticket.com.au

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I bought a ticket on Gumtree/Ebay etc, can I use it?

No, we suggest you contact the seller and seek a refund.

We cannot guarantee that the ticket you have is the ONLY copy of the ticket out there.

If a ticket is purchased from a third party and does not scan at the gate, we cannot admit you and we cannot help you.

I can no longer attend, can I get a refund on my ticket?

Sorry no refunds. As part of the terms and conditions of purchasing the ticket, no refunds are issued.

You can however pass your ticket onto a friend or family member. If you choose to do this, you MUST rename the ticket to the person who will be using it.

To do this, please refer to “How do I change the name on my ticket”

Does my ticket give me entry to the Kings Beach Tavern?

The Tavern is not a direct part of the festival site therefore you do not need your CMF wristband to gain entry.

Please direct all questions to Kings Beach Tavern.

I have another ticketing question not answered here...

Contact us via email help@iwannaticket.com.au  or phone 07 5475 7272.

Camping

Is there camping available?

Yes! Caloundra State Primary School are providing campsite facilities. Click here for full information.

Getting to the Festival

What are the details of the Park & Ride shuttle bus service?

Click here to visit the ‘Transport’ page with all the latest information on the Park & Ride shuttle.

Can I park at Kings Beach Park?

Quite simply – you can’t.

There is no public parking available at Kings Beach Park.  Catching public transport or walking from your accommodation is recommended if possible, or take advantage of the free shuttle bus service.

Cycling to the festival is also another great alternative. There’s no need to worry about locking up your bike and helmet. We will take care of them for you in our FREE Bike Valet.

Where can I park my car?

OLR Primary School are providing paid car parking on their school oval, only a short stroll from the festival site. So take the worry out of where to park your car and pre-purchase your guaranteed car space now. You can purchase single day, weekend or season parking and free ‘Car Pass Outs’ are available during operational hours. Click here for all the parking costs and details.

For more information on travelling to the festival, visit the Transport page.

At the Festival

Is the site accessible for people with a disability?

Yes the site is fully accessible.  A map detailing locations of parking, viewing platforms and toilets will be available closer to the festival date.

We encourage people with special needs to get in touch with us prior to the event so we can provide any information required. Email info@caloundramusicfestival.com

Is there anything I need to know about entry to the festival?

If you are under the influence of drugs or alcohol you will be refused entry.

We have the right to refuse entry where we see fit.

Forget about trying to sneak into the ticketed venues – the fencing is patrolled by security guards at all times.  Police will also be on site to deal with any offenders.

Fence jumping is illegal and all offenders will be fined.

Do I have to wear a wristband?

Yes, everyone within the festival venue needs to wear their wristband at all times.

On entry to the festival, your ticket will be exchanged for a wristband.  This wristband will act as your pass out and is proof of your ticket purchase, so you must wear it at all times.  Please note the wristband is not transferable, non-refundable and not replaceable – it becomes invalid if tampered or broken.

If you have an exceptional circumstance that requires your wristband to be removed for any period of time then you must organize this with the Ticket Booth prior to removing your wristband!

What should I bring?

  • Re-usable Water bottle – there will be no disposable bottled water for sale at the festival but there will be LOTS of places to fill up your re-usable water bottle!
  • Sun protection!! Hat, shirt and sunscreen!
  • Your kids! The Caloundra Music Festival provides a very family-friendly atmosphere and there is something for all ages, so bring them along!
  • Money and your tickets, limited ATM services will be available.
  • Photo ID – you must present your ID on entry to the festival to validate age for the purpose of concessions and entry to licensed areas.
  • Medication – there will be First Aid services for emergencies, but bring any medications/treatments you might require if you suffer from a serious illness or condition, such as epilepsy or asthma.
  • Remember to include your contact details on any medication.
  • Chairs – but make sure you keep them to the back of each stage area.  The area in front of the stages are chair free zones.
  • Wet-weather gear – a little bit of rain won’t stop the festival!

Can I bring my camera?

Standard, non-professional cameras are fine to bring to the festival.  Video cameras, audio recorders, tripods and professional cameras are not.  If you bring any of these in, you risk them being confiscated

Professional photographers, including media, must contact the CMF office to apply for accreditation prior to the festival.

What should I leave at home?

  • All drinks excluding your empty water bottle (that can be refilled for free at the Festival)
  • Pets (other than assistance animals)
  • Umbrellas
  • Shade tents
  • Hard Esky
  • Alcohol or drugs
  • Skateboards, rollerblades, rollershoes, frisbees
  • Weapons (including pocket knives), fireworks and anything else flammable, dangerous or dubious

Is there a cloak room?

  • Yes, there will be a cloak room service offered at Customer Service, located right near the entrance gates. You can buy daily or season cloak room passes to store all your belongings.
  • Please ensure you collect all your items before the main gates close each night!

Can I bring food or drink into the festival?

No beverages of any type are allowed to be brought into the festival site.  Empty bottles are permissible for use at the water refill stations.

You may bring food into the festival in a soft esky.  However if you choose to bring a bag or soft esky please note this will be searched for security purposes.

Please ensure that anything you bring is either in paper or plastic containers – no glass is permitted.

Please note hard eskys are not permitted.

Can I buy food at the festival?

Yes. There will be a great range of food and drink on offer from food vendors this year, as well as the many restaurants and cafes around Kings Beach.

Can I drink alcohol at the festival?

There are a number of licensed bars within the festival venue, along with a licensed Kings Club bars.

You must be 18+ to enjoy an alcoholic beverage – please ensure you bring along a valid and current photo ID (a passport, license or proof of age card).

All alcoholic drinks must be kept within the designated licensed areas.

Is there an ATM at the festival?

There are limited ATMs available. See festival map for locations.

There are two ATMs located within the Kings Beach Tavern.

There are a number of ATMs and shops with EFTPOS facilities located around Caloundra.

It is strongly recommended that you bring plenty of cash to cover the cost of your food, refreshments etc.

Is there phone coverage at the festival?

There is mobile phone coverage at Kings Beach Park.  There is also a payphone available on Burgess Street, just east of the Tavern.

Can I buy merchandise at the festival?

Yes, definitely!

There will be two merchandise booths selling a great range of official CMF merch and also artists’ merch – including t-shirts, hoodies, caps, stubby coolers etc.

Or you can pre-purchase your Merch Now!

Can I stage dive at Caloundra Music Festival?

No stage diving, crowd surfing or moshing is permitted.  Moshers risk being ejected from the venue and refused further entry.

Will First Aid be available?

First Aid services will be available within the festival site.

If you are feeling unwell or have hurt yourself, please head to the First Aid area for assistance. See festival map for locations.

Is there a lost property area?

Please hand in any lost property to the Customer Service tent or Cloakroom.

If you have lost something, you can report it to our Cloakroom Vollies, a register is kept of all Lost and Found items! Collection of all Lost Items will be from the Cloakroom.

If you don’t realise until after the festival, contact us at info@caloundramusicfestival.com or call 07 5475 7272 and give a detailed description as well as your contact details to Sunshine Coast Councils Customer contact team.  If we have it, we’ll return it to you.

Anything I need to know about bringing my kids?

Toddlers who cannot walk receive free entry.

Children between 1 – 12 years are eligible for the highly discounted child tickets.  See ticket page for prices and conditions.

If you look like you might be older than 12, you’ll need to bring ID (a passport, birth certificate) to prove your age.  The Caloundra Music Festival is an all-ages event – if you are 12 or under you must be accompanied by a legal guardian (ie a parent or someone who your parents have given permission to be responsible for you) at all times.

To check out the groovy activities and attractions available for the kids visit our Funky Forest page!

CHILD SAFETY TIPS:

Kids love Caloundra Music Festival and often take off to explore something super exciting that’s caught their eye! Here are a few ideas to help us reunite you with your child should you become separated:

  • Take a photo of your child as you enter the festival each day. This allows us to know exactly what they are wearing and ensures that you have a current photo!
  • Make sure you have your mobile number written on your Childs’ wristband. This saves a lot of time trying to get your name from an upset little human!
  • Either you or a known person should stay in the spot where you last saw your child. Generally kids will come wandering back looking for you!
  • Arrange a meeting spot, somewhere that your child will remember and feel safe going to. (This may also be useful for significant others!)
  • Report your missing child immediately to the closest security, police or at the Customer Service Tent.

Are there any road closures for the festival?

Yes there are road closures for the festival weekend.

Need further help?

If you have been unable to find what you need in the Frequently-Asked-Questions section, and need further help, please send an email to info@caloundramusicfestival.com.

We endeavour to respond to help requests within 24 hours or the next working day.

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