For further help, post us your query on Facebook or email info@caloundramusicfestival.com
Tickets go on sale approx April.
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Once on sale, tickets will be available via the CMF website.
Visit the Members Area to sign up in order to purchase your tickets.
Ticket prices will be available on the Ticket Types & Prices page.
Approx June...
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The full program of artist playing times will be available a few weeks out from the festival.
A festival pocket program will be available on entry to the festival.
Yes you can. Individual day tickets will be available when tickets go on sale.
Yes this is called a Season ticket.
Yes you can. You need to purchase both a single day Saturday ticket and a single day Sunday ticket.
Ahhh, good question... Last year tickets didnt sell out but the year before they sold out in a couple of hours! (due to the announcement of Powderfinger's final tour)
We recommend getting in early to avoid disappointment, and plus you will save cash the earlier you buy them!
Residents within a certain distance of the festival will be offered a special deal. Eligible residents will be contacted directly.
Your carer can receive free entry to the festival...
You must hold a 'Queensland Companion Card' and show this at the entry gate for your carer to receive entry with you.
For more information on obtaining a Queensland Companion Card, please click here.
To login to the secure Members Area you will need your Username and Password. Your Username is a name of at least 6 alphanumeric characters (letters and numbers), without any spaces. It can be an email address.
If you have forgotten your Username:
Click on the "Get Username?" link which is located under the Member Login area.
Enter the email address that you provided when you registered as a Member in the field provided under the "Retrieve Your Username" heading and click on the "Submit" button. Your Username and a link to login to the Members Area will then password will be sent to your email address.
If when you enter your email address, a message displays that says, "That email address doesn't exist in our database, please try a different one", you will need to enter a different email address. If you discover you have not registered before, you can register as a new Member by simply clicking on the "Sign Up Today!" or "Join Us Now!" button.
At any time, click on the “My Details” button and update your personal contact details if required.
To login to the secure Members Area you will need your Username and Password. Your Password must contain at least 1 numerical digit, alphabetic characters and be between 6 and 16 characters in total.
If you have forgotten your Password:
Click on the "Reset Password" button which is located under the "Forgot Your Password" heading on the Members page.
Enter your Username in the field under the "Reset Your Password" heading and press the "Submit" button. Instructions on how to reset your Password will be sent to the email address associated with your Username.
If when you enter your Username, a message displays that says, “That username doesn't exist, please try another one”, you will need to try again with a different Username or register as a new Member. To do so, simply click on the Sign Up button.
At any time, click on the “My Details” button and update your personal contact details if required.
It is critical that you please keep your contact details up to date, so that you keep informed of the latest news and updates, and where you have purchased tickets that will be delivered by mail, you must keep your Delivery Address current.
To update your contact details:
Logon to your secure Members Area using the Username and Password you signed up with.
Click on the “My Details” button and update your personal contact details as required.
If you have purchased more than one Print-At-Home E-ticket, you will need to name the tickets you purchased for the other patrons that will accompany you.
You MUST NAME each E-ticket in the name of the person that will use the ticket to gain entry to the event BEFORE you download and print it. Furthermore, the name on the ticket must match the ID of the person using the ticket to gain entry to the event.
To name your E-ticket/s, login to your Members Area, then:
Click on the “My Orders” menu
Click on the “View Order Details” button corresponding to your order/s
Click on the “Name Tickets” button, for each ticket that you wish to re-name and personalize the ticket for the person who will be using the ticket to gain entry.
Enter the new ticketholder name in the field provided
Click the “Name Ticket” button
Once you have named your E-tickets, you can download and print them by either:
Clicking the "Download Ticket" button next to each individual ticket and then printing, or
Clicking the "Email Tickets" button (which is located under the "Order Description" heading) to have each individual ticket on the order emailed to your nominated email address.
To download your ticket/s you must have Adobe Acrobat Reader installed on your computer. If you do not have it installed, you can download it for free from - www.adobe.com/products/acrobat/readstep.html
Yes you can...
To re-name your E-ticket/s, login to your Members Area, then:
Click on the “My Orders” menu
Click on the “View Order Details” button corresponding to your order/s
Click on the “Name Tickets” button, for each ticket that you wish to re-name and personalize the ticket for the person who will be using the ticket to gain entry.
Enter the new ticketholder name in the field provided
Click the “Name Ticket” button
Once you have named your E-tickets, you can download and print them by either:
Clicking the "Download Ticket" button next to each individual ticket and then printing, or
Clicking the "Email Tickets" button (which is located under the "Order Description" heading) to have each individual ticket on the order emailed to your nominated email address.
To download your ticket/s you must have Adobe Acrobat Reader installed on your computer. If you do not have it installed, you can download it for free from - www.adobe.com/products/acrobat/readstep.html
General Admission Print-At-Home E-tickets are available to download from your secure Members Area. The tickets will be stored and remain safe and secure for the life of the ticket therefore there is no rush to download.
You MUST NAME each E-ticket in the name of the person that will use the ticket to gain entry to the event BEFORE you download and print it. Furthermore, the name on the ticket must match the ID of the person using the ticket to gain entry to the event.
To name your E-ticket/s, login to your Members Area, then:
Click on the “My Orders” menu
Click on the “View Order Details” button corresponding to your order/s
Click on the “Name Tickets” button, for each ticket that you wish to re-name and personalize the ticket for the person who will be using the ticket to gain entry.
Enter the new ticketholder name in the field provided
Click the “Name Ticket” button
Once you have named your E-tickets, you can download and print them by either:
Clicking the "Download Ticket" button next to each individual ticket and then printing, or
Clicking the "Email Tickets" button (which is located under the "Order Description" heading) to have each individual ticket on the order emailed to your nominated email address.
To download your ticket/s you must have Adobe Acrobat Reader installed on your computer. If you do not have it installed, you can download it for free from - www.adobe.com/products/acrobat/readstep.html
Print your Print-At-Home E-tickets using a minimum 300dpi resolution printer to ensure that the barcode prints properly. They can be printed in black and white, or colour, on standard A4 paper. Once printed, please read the terms and conditions.
On the day of the event simply take your E-ticket/s with you as you would for any event ticket. Please present your E-ticket on arrival at the entry gate.
Make sure that each person you have bought the tickets for has their own ticket when attending the event. You MUST NAME each E-ticket in the name of the person that will use the ticket to gain entry to the event BEFORE you download and print it.
The E-ticket bearer will be asked to show proof of identification at the gate of the venue to gain entry. Security staff will check that the name on the ticket matches the ID of the person using the ticket to gain entry to the event.
Do not give copies of your E-ticket to others.
Treat an E-ticket like cash.
Contact us via email info@caloundramusicfestival.com or phone 07 5420 8200.
What are the benefits of becoming a Member?
Membership is absolutely FREE and the benefits are priceless. As a member you'll be among the first to receive exclusive offers, event promotions and announcements, ticket sales details, and exclusive behind the scenes interviews and content. You need to be a Member to buy tickets, so keep your Member Details up to date to ensure you don't miss out on any breaking news. Click here to register as a Member now.
Is the Member Area safe and secure?
Yes, the Members Area is a password protected environment, and because it is the launchpad from which to buy tickets to events and other goods or merchandise, it features SSL Security protection. If you are concerned that you have lost your password, or wish to change your password, you can reset it at any time.
What is my Username?
Your Username is a name of at least 6 alphanumeric characters (letters and numbers), without any spaces. It can be an email address. If you have forgotten your Username, please click on the Get Username button which is located in the Member Login area.
When I try to login I receive a message saying I don't have a valid Username
Check that you have entered your Username correctly with no symbols or spaces. If you aren't sure what your Username is, please click on the Get Username button which is located in the Member Login area.
When I try to enter my Password it says that it is incorrect
Passwords are case sensitive, so check whether you have the Caps-Lock key on and re-enter your Password. If this still doesn't work or you think you have lost your password, please click on the Reset Password button, fill in the Username you registered as a Member with and press "Submit". Instructions on how to reset your Password will be emailed to you.
Why is an email confirmation required after I have registered as a member?
You should receive an email within a few minutes of submitting your online Member registration form. This email includes a link which must be clicked in order to validate your registration. Clicking on this link double-checks that your email address has been correctly recorded and ensures you will receive important news and exclusive offers about the event/s.
When a large number of people are registering at once it may take up to half an hour to receive the confirmation email. If you do not receive a confirmation email, contact us and we'll ensure your registration is completed!
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Copy and paste "caloundramusicfestival.com" into the dialogue box titled "Type an address or domain."
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